Privacy Policy

1. Information We Collect

Onke collects minimal information to provide you with the best gameplay experience. Here's exactly what we collect:

1.1 Technical Information We Collect

• User ID: A unique identifier assigned by Meta Quest to distinguish your account within the game. This is automatically provided by the Meta platform and is necessary for the game to function.
• IP Address: Your device's IP address is automatically logged by our servers for basic connectivity. We do not actively monitor, store long-term, or analyze IP addresses.

1.2 Information We Do NOT Collect

To be completely transparent, here's what we do NOT collect or store:

• We do NOT collect your name, email address, or personal contact information
• We do NOT store payment information (this is handled securely by Meta - see Section 4)
• We do NOT track your gameplay behavior or statistics
• We do NOT collect device information beyond what's automatically provided by Meta Quest
• We do NOT record or store voice chat conversations (see Section 3)
• We do NOT collect location data

2. How We Use Your Information

The minimal information we collect is used solely for the following purposes:

2.1 User ID

• Identify you within the game to maintain your account
• Enable multiplayer functionality and connect you with other players
• Process in-app purchases (handled by Meta's payment system)

2.2 IP Address

• Establish network connection to our game servers
• Enable real-time multiplayer gameplay
• Basic server operation and connectivity

We do not use your information for: Marketing, advertising, analytics, profiling, or any other purposes beyond basic game functionality.

3. Voice Chat and Microphone Access

3.1 Microphone Permission

When you first use Onke, we will request permission to access your device's microphone. This permission is only used for real-time voice chat. You can deny this permission, but voice chat features will not be available.

3.2 How Voice Chat Works

• Real-Time Only: Your voice is transmitted in real-time directly to other players in your game session
• No Recording: We do NOT record, store, or save your voice chat conversations
• No Server Storage: Voice data is transmitted through our servers for connectivity purposes only and is immediately discarded
• Temporary Processing: Voice data exists only during the live transmission and is never saved to any database or storage system

3.3 Voice Chat Controls

You have full control over voice chat:

• Toggle voice chat on/off at any time
• Mute individual players
• Adjust voice chat volume
• Report players who violate community guidelines

4. In-App Purchases

4.1 Payment Processing

Onke offers in-app purchases for additional content or features. All payment processing is handled exclusively by Meta Quest's secure payment system.

This means:

• We do NOT collect payment information: Your credit card, billing address, or any payment details are never transmitted to or stored by Onke
• Meta handles all transactions: All payment processing, storage, and security is managed by Meta's payment platform
• We only receive confirmation: When you make a purchase, we only receive confirmation from Meta that the transaction was completed, along with your User ID to apply the purchase to your account

4.2 Purchase Records

We maintain a minimal record of purchases to:

• Verify that you own the content you purchased
• Prevent duplicate purchases
• Provide customer support for purchase-related issues

These records contain only your User ID and what items were purchased - no payment information.

4.3 Refunds and Purchase Issues

For any refund requests or payment issues, please contact Meta Quest support directly, as they handle all payment processing. For issues with receiving purchased content in-game, you can contact us at boohoovr@gmail.com.

5. Data Storage and Security

5.1 What We Store

The only data we store is:

• Your Meta Quest User ID
• Record of in-app purchases (User ID + items purchased)
• Temporary IP address logs for active connections

5.2 Security Measures

We implement appropriate security measures to protect the minimal data we collect:

• Secure server infrastructure
• Encrypted connections for data transmission
• Access controls to limit who can access server data

5.3 Data Location

Your data may be stored on servers located in various countries. We ensure appropriate safeguards are in place for any international data transfers.

6. Children's Privacy

6.1 Age Requirements

Onke is designed to be enjoyed by players of all ages. We comply with the Children's Online Privacy Protection Act (COPPA) and similar laws worldwide.

6.2 Minimal Data Collection

Because we collect minimal data by design, we collect the same limited information from all users regardless of age:

• User ID (provided by Meta Quest)
• IP address (for connectivity only)

6.3 Parental Notice

We encourage parents and guardians to:

• Monitor their children's VR gameplay
• Review this privacy policy to understand our minimal data practices
• Utilize Meta Quest's parental controls
• Contact us with any questions at boohoovr@gmail.com

7. Your Rights and Choices

All users, regardless of location, have the following rights:

7.1 Right to Access

You can request a copy of the information we have about you. Given our minimal data collection, this will typically only include your User ID and purchase history (if applicable).

7.2 Right to Deletion

You have the right to request deletion of your data at any time. See Section 8 for detailed instructions on how to request data deletion.

7.3 Right to Correction

If any of the minimal information we store is inaccurate, you can request correction. However, User IDs are assigned by Meta and cannot be changed.

7.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at boohoovr@gmail.com or through our Discord server. We will respond to your request within 30 days.

8. Data Deletion - How to Delete Your Data

8.1 How to Request Data Deletion

Option 1: Email Request (Recommended)

Send an email to boohoovr@gmail.com with the subject line "Data Deletion Request" and include:

• Your Meta Quest username or User ID (if known)
• A statement that you wish to delete your account and all associated data
• Any additional information that helps us identify your account (such as approximate date you started playing)

Option 2: Discord Support

Contact our support team on Discord at discord.gg/9RJdns6fTt and request data deletion. Our moderators will assist you with the process.

8.2 What Gets Deleted

When you request data deletion, we will permanently delete:

• Your User ID from our systems
• Purchase records associated with your account
• Any IP address logs associated with your User ID

Important Note: Purchase records maintained by Meta Quest for their payment processing system are controlled by Meta and subject to their privacy policy. We can only delete the purchase data stored on our servers.

8.3 Data Deletion Timeline

• Acknowledgment: We will confirm receipt of your deletion request within 3 business days
• Processing: Your data will be permanently deleted from our systems within 30 days
• Confirmation: You will receive confirmation when deletion is complete

8.4 Effect of Data Deletion

After your data is deleted:

• You will no longer be able to access Onke with that account
• Any purchased content will be lost (cannot be recovered)
• You can create a new account if you wish to play again in the future

9. Data Retention

We retain your minimal data only as long as necessary:

9.1 Retention Periods

• User ID: Retained while you actively use the game and deleted within 30 days of a deletion request
• Purchase Records: Retained for up to 7 years for accounting and tax purposes, or deleted upon request (whichever comes first)
• IP Address Logs: Automatically deleted within 30 days of collection
• Voice Chat Data: Never stored - transmitted in real-time only

9.2 Automatic Deletion

IP address logs are automatically deleted after 30 days without any action required from you.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you in-game or through our Discord community if changes are significant
• Give you the opportunity to review the updated policy

Your continued use of Onke after changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

Additional Information for Specific Jurisdictions

For European Union (EU) and European Economic Area (EEA) Users:

If you are located in the EU or EEA, you have rights under the General Data Protection Regulation (GDPR), including all rights described in Section 7. You also have the right to lodge a complaint with your local data protection authority if you believe our processing of your data violates applicable law.

For California Residents:

California residents have rights under the California Consumer Privacy Act (CCPA). We do not sell personal information to third parties. You have the right to request information about what data we collect, the right to delete that data, and the right to opt-out of any sale of data (which we do not engage in).

For All Other Users:

We provide the same privacy protections and data deletion rights to all users worldwide. You can request data deletion at any time by contacting boohoovr@gmail.com.